Course Info

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This qualification provides the skills and knowledge for an individual to be competent in a wide range of general information and communications technology (ICT) technologies and to support small to medium enterprises (SMEs) that require broader rather than more specialised ICT support. Persons working at this level apply a wide range of knowledge and skills in basic networking, ICT support, database development, programming and web development support; working safely and ethically in a sustainable work environment.

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Entry Requirements

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• 18 years or older
• Satisfactorily completed Year 11 and Preferably Year 12 or equivalent
• IELTS 5.5 or upper intermediate level ELICOS

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Employment Opportunities

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• Computer technician
• Customer support
• Customer support professional
• Information systems operator
• PC support
• Systems administrator
• Systems support
• Technical support
• User support technician
• Network operations technician

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