Question 1

Course Info

Accepted Answer

This qualification provides the skills and knowledge for an individual to be competent in a wide range of general information and communications technology (ICT) technologies and to support small to medium enterprises (SMEs) that require broader rather than more specialised ICT support.  Persons working at this level apply a wide range of knowledge and skills in basic networking, ICT support, database development, programming and web development support; working safely and ethically in a sustainable work environment.

Question 2

Entry Requirements

Accepted Answer

18 years or older Satisfactorily completed Year 11 and Preferably Year 12 or equivalent IELTS 5.5 or upper intermediate level ELICOS

Question 3

Employment Opportunities

Accepted Answer

Computer technician Customer support Customer support professional Information systems operator PC support Systems administrator Systems support Technical support User support technician Network operations technician

Information Technology

Certificate II in Information, Digital Media and Technology

Certificate III in Information, Digital Media and Technology

Certificate IV in Information Technology

Diploma of Information Technology

Diploma of Software Development

Advanced Diploma of Information Technology

Certificate IV in Information Technology

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