Course Info

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This qualification is suitable for the role of individuals operating at a senior level who use substantial industry knowledge and wide-ranging, specialised managerial skills. They operate independently, take responsibility for others and make a range of strategic business decisions.
Students with this qualification have a pathway to work in any hospitality industry sector and for a diversity of employers including restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, cookery, food and beverage.

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Entry Requirements

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• 18 years or older
• Satisfactorily completed Year 11 and Preferably Year 12 or equivalent
• IELTS 5.5 or upper intermediate level ELICOS
• Must meet Student Visa requirements
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Have completed the Diploma of Hospitality Management

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Units of Competency

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BSBDIV501 - Manage diversity in the workplace BSBFIM601 - Manage finances BSBMGT517 - Manage operational plan BSBMGT617 - Develop and implement a business plan BSBRSK501 - Manage risk SITHKOP005 - Coordinate cooking operations SITXCCS007 - Enhance Customer Service Experiences SITXCCS008 - Develop and manage quality customer service practices SITXCOM005 - Manage conflict SITXFIN002 - Interpret financial information SITXFIN003 - Manage finances within a budget SITXFIN004 - Prepare and monitor budgets SITXFIN005 - Manage physical assets SITXFSA001 - Use hygienic practices for food safety SITXFSA002 - Participate in safe food handling practices SITXGLC001 - Research and comply with regulatory requirements SITXHRM002 - Roster staff SITXHRM003 - Lead and manage people SITXHRM004 - Recruit, select and induct staff SITXHRM006 - Monitor staff performance SITXMGT001 - Monitor work operations SITXMGT002 - Establish and conduct business relationships SITXMPR007 - Develop and implement marketing strategies SITXWHS004 - Establish and maintain a work health and safety system

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Employment Opportunities

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This qualification provides a pathway to work in any sector of the hospitality industry as a senior manager in large organisation or small business owner or manager.
Possible job titles include:

• Area Manager or Operations Manager
• Cafe Owner or Manager
• Club Secretary or Manager
• Executive Chef
• Executive Housekeeper
• Executive Sous Chef
• Food and Beverage Manager
• Head Chef
• Motel Owner or Manager
• Rooms Division Manager

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