Course Info

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This qualification provides the skills and knowledge for an individual to be competent in a wide range of general information and communications technology (ICT) technical functions and to achieve a degree of self-sufficiency as an advanced ICT user. Persons working at this level will support information technology activities in the workplace across a wide range of ICT areas, including technical support, network administration, web technologies, software applications and digital media technologies.

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Entry Requirements

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• 18 years or older
• Satisfactorily completed Year 11 and Preferably Year 12 or equivalent
• IELTS 5.5 or upper intermediate level ELICOS

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Employment Opportunities

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• Client Support Officer
• ICT User Support
• Computer Operator
• Help Desk Officer
• PC Support Specialist

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