Business & Management
Master the Art of Decision-Making and Effective Management
- Certificate III in Business
- Certificate IV in Business
- Diploma of Business
- Advanced Diploma of Business
- Certificate IV in Project Management Practice
- Diploma of Project Management
- Certificate IV in Leadership and Management
- Diploma of Leadership and Management
- Advanced Diploma of Leadership and Management

Certificate III in Business
National Course Code: BSB30115
Duration: 52 weeks
Intake: Every 3 Months
Duration: 52 weeks
Intake: Every 3 Months
Course Info
This qualification reflects the varied roles of individuals across different
industry sectors who apply a broad range of competencies using some discretion,
judgment and relevant theoretical knowledge. They may provide technical advice and
support to a team.
industry sectors who apply a broad range of competencies using some discretion,
judgment and relevant theoretical knowledge. They may provide technical advice and
support to a team.
Entry Requirements
- 18 years or older
- Satisfactorily completed Year 11 and Preferably Year 12 or equivalent
- IELTS 5.5 or upper intermediate level ELICOS
Employment Opportunities
- Administration Assistant
- Clerical Worker
- Data Entry Operator
- Information Desk Clerk
- Office Junior
- Receptionist

Certificate IV in Business
National Course Code: BSB40215
Duration: 26 weeks
Intake: Every 3 Months
Duration: 26 weeks
Intake: Every 3 Months
Course Info
This qualification is suited to those working as administrators and project
officers. In this role, individuals use well-developed skills and a broad knowledge
base to apply solutions to a defined range of unpredictable problems and analyse
information from a variety of sources. They may provide leadership and guidance to
others with some limited responsibility for the output of others.
officers. In this role, individuals use well-developed skills and a broad knowledge
base to apply solutions to a defined range of unpredictable problems and analyse
information from a variety of sources. They may provide leadership and guidance to
others with some limited responsibility for the output of others.
Entry Requirements
- 18 years or older
- Satisfactorily completed Year 11 and Preferably Year 12 or equivalent
- IELTS 5.5 or upper intermediate level ELICOS
Employment Opportunities
- Administrator
- Project officer
- Coordinator
- Team leader

Diploma of Business
National Course Code: BSB50215
Duration: 52 weeks
Intake: Every 3 Months
Duration: 52 weeks
Intake: Every 3 Months
Course Info
This qualification would apply to individuals with various job titles including
executive officers, program consultants and program coordinators.
Individuals in these roles may possess substantial experience in a range of
settings, but seek to further develop their skills across a wide range of business
functions.
Conversely, it may also apply to those with little or no vocational experience,
but who possess sound theoretical business skills and knowledge that they would like
to develop in order to create further educational and employment opportunities.
executive officers, program consultants and program coordinators.
Individuals in these roles may possess substantial experience in a range of
settings, but seek to further develop their skills across a wide range of business
functions.
Conversely, it may also apply to those with little or no vocational experience,
but who possess sound theoretical business skills and knowledge that they would like
to develop in order to create further educational and employment opportunities.
Entry Requirements
- 18 years or older
- Satisfactorily completed Year 11 and Preferably Year 12 or equivalent
- IELTS 5.5 or upper intermediate level ELICOS
Employment Opportunities
- Manager
- Supervisor

Certificate IV in Patisserie
National Course Code: SIT40716
Duration: 88 weeks
Intake: Monthly
Duration: 88 weeks
Intake: Monthly
Course Info
The Certificate IV in Patisserie provides the skills and knowledge for an
individual to be competent as a qualified Pâtissier (Pastry Chef) and gain
employment in a supervisory or team leading role in a patisserie or pastry kitchen.
Work can be undertaken in various hospitality enterprises where patisserie products
are prepared and served such as restaurants, hotels, catering operations, clubs,
pubs, bakery, cafes and coffee shops. Students also learn specialised skills like
modeling marzipan, preparing sugar items, chocolate, chocolate confectionary as well
as coffee making.
individual to be competent as a qualified Pâtissier (Pastry Chef) and gain
employment in a supervisory or team leading role in a patisserie or pastry kitchen.
Work can be undertaken in various hospitality enterprises where patisserie products
are prepared and served such as restaurants, hotels, catering operations, clubs,
pubs, bakery, cafes and coffee shops. Students also learn specialised skills like
modeling marzipan, preparing sugar items, chocolate, chocolate confectionary as well
as coffee making.
Entry Requirements
- 18 years or older
- Satisfactorily completed Year 11 and Preferably Year 12 or equivalent
- IELTS 5.5 or upper intermediate level ELICOS
- Must meet Student Visa requirements
- Have completed the Certificate III in Patisserie
Units of Competency
BSBDIV501 – Manage diversity in the workplace
SITXCCS006 – Provide service to customers
BSBSUS401 – Implement and monitor environmentally sustainable work
practices
BSBITU202 – Create and Use Spreadsheets
SITHCCC001 – Use food preparation equipment
SITHCCC005 – Prepare dishes using basic methods of cookery
SITHCCC011 – Use cookery skills effectively
SITHCCC018 – Prepare food to meet special dietary requirements
SITHKOP005 – Coordinate cooking operations
SITHPAT001 – Produce cakes
SITHPAT002 -Produce gateaux, torten and cakes
SITHPAT003 – Produce pastries
SITHPAT004 – Produce yeast based bakery products
SITHPAT005 – Produce petits fours
SITHPAT006 – Produce desserts
SITHPAT007 – Prepare and model marzipan
SITHPAT008 – Produce chocolate confectionery
SITHPAT009 – Model sugar based decorations
SITHPAT010 – Design and produce sweet buffet showpieces
SITXCOM005 – Manage conflict
SITXFIN002 – Interpret financial information
SITXFIN003 – Manage finances within a budget
SITXFSA001 – Use hygienic practices for food safety
SITXFSA002 – Participate in safe food handling practices
SITXWHS002 – Identify hazards, assess and control safety risks
SITXHRM001 – Coach others in job skills
SITXHRM002 – Roster staff
SITXHRM003 – Lead and manage people
SITXINV001 – Receive and store Stock
SITXINV002 – Maintain the quality of perishable items
SITXMGT001 – Monitor work operations
SITXWHS003 – Implement and monitor work health and safety practices
SITXCCS006 – Provide service to customers
BSBSUS401 – Implement and monitor environmentally sustainable work
practices
BSBITU202 – Create and Use Spreadsheets
SITHCCC001 – Use food preparation equipment
SITHCCC005 – Prepare dishes using basic methods of cookery
SITHCCC011 – Use cookery skills effectively
SITHCCC018 – Prepare food to meet special dietary requirements
SITHKOP005 – Coordinate cooking operations
SITHPAT001 – Produce cakes
SITHPAT002 -Produce gateaux, torten and cakes
SITHPAT003 – Produce pastries
SITHPAT004 – Produce yeast based bakery products
SITHPAT005 – Produce petits fours
SITHPAT006 – Produce desserts
SITHPAT007 – Prepare and model marzipan
SITHPAT008 – Produce chocolate confectionery
SITHPAT009 – Model sugar based decorations
SITHPAT010 – Design and produce sweet buffet showpieces
SITXCOM005 – Manage conflict
SITXFIN002 – Interpret financial information
SITXFIN003 – Manage finances within a budget
SITXFSA001 – Use hygienic practices for food safety
SITXFSA002 – Participate in safe food handling practices
SITXWHS002 – Identify hazards, assess and control safety risks
SITXHRM001 – Coach others in job skills
SITXHRM002 – Roster staff
SITXHRM003 – Lead and manage people
SITXINV001 – Receive and store Stock
SITXINV002 – Maintain the quality of perishable items
SITXMGT001 – Monitor work operations
SITXWHS003 – Implement and monitor work health and safety practices
Employment Opportunities
This course is designed for qualified Chefs who are looking to focus on their pastry
skills. This course will provide you with the training necessary to apply for
positions such as pastry chefs who have a supervisory or team leading role in the
kitchen. You will be able to operate independently or with limited guidance from
others and use discretion to solve non-routine problems.

Certificate IV in Project Management Practice
National Course Code: BSB41515
Duration: 26 weeks
Intake: Monthly
Duration: 26 weeks
Intake: Monthly
Course Info
This qualification is suitable for autonomous individuals who identify and apply
project management skills and knowledge in a wide variety of contexts. Job titles
for these roles may include contracts officers, project administrators, quality
officers and small business operators.
Individuals in these roles might be members of a project team, with no direct
responsibility for overall project outcomes. Primarily, these roles would support
wider project operations. They may use project tools and methodologies selectively
to support organisational or business activities.
project management skills and knowledge in a wide variety of contexts. Job titles
for these roles may include contracts officers, project administrators, quality
officers and small business operators.
Individuals in these roles might be members of a project team, with no direct
responsibility for overall project outcomes. Primarily, these roles would support
wider project operations. They may use project tools and methodologies selectively
to support organisational or business activities.
Entry Requirements
- 18 years or older
- Satisfactorily completed Year 11 and Preferably Year 12 or equivalent
- IELTS 5.5 or upper intermediate level ELICOS
Employment Opportunities
After completing this course, participants can pursue a career in a wide variety
of occupations across industry sectors, including roles such as:
of occupations across industry sectors, including roles such as:
- Project Administrator
- Project Manager

Diploma of Project Management
National Course Code: BSB51415
Duration: 52 weeks
Intake: Monthly
Duration: 52 weeks
Intake: Monthly
Course Info
This qualification reflects the role of individuals who apply project management
skills and knowledge. They may manage projects in a variety of contexts, across a
number of industry sectors. They have project leadership and management roles and
are responsible for achieving project objectives. They possess a sound theoretical
knowledge base and use a range of specialised, technical and managerial competencies
to initiate, plan, execute and evaluate their own work and/or the work of
others.
skills and knowledge. They may manage projects in a variety of contexts, across a
number of industry sectors. They have project leadership and management roles and
are responsible for achieving project objectives. They possess a sound theoretical
knowledge base and use a range of specialised, technical and managerial competencies
to initiate, plan, execute and evaluate their own work and/or the work of
others.
Entry Requirements
- 18 years or older
- Satisfactorily completed Year 11 and Preferably Year 12 or equivalent
- IELTS 5.5 or upper intermediate level ELICOS
Employment Opportunities
- Project manager (generic)
- Project manager (industry specific)
- Project leader
- Project team leader
- Project contract manager
- Project vendor manager

Certificate IV in Leadership and Management
National Course Code: BSB42015
Duration: 52 weeks
Intake: Monthly
Duration: 52 weeks
Intake: Monthly
Course Info
This qualification reflects the role of individuals working as developing and
emerging leaders and managers in a range of enterprise and industry contexts.
As well as assuming responsibility for their own performance, individuals at this
level provide leadership, guidance and support to others. They also have some
responsibility for organising and monitoring the output of their team.
They apply solutions to a defined range of predictable and unpredictable problems,
and analyse and evaluate information from a variety of sources.
emerging leaders and managers in a range of enterprise and industry contexts.
As well as assuming responsibility for their own performance, individuals at this
level provide leadership, guidance and support to others. They also have some
responsibility for organising and monitoring the output of their team.
They apply solutions to a defined range of predictable and unpredictable problems,
and analyse and evaluate information from a variety of sources.
Entry Requirements
- 18 years or older
- Satisfactorily completed Year 11 and Preferably Year 12 or equivalent
- IELTS 5.5 or upper intermediate level ELICOS
Employment Opportunities
- Team Leader
- Leading Hand
- Sales Team Coordinator

Diploma of Leadership and Management
National Course Code: BSB51915
Duration: 36 weeks
Intake: Monthly
Duration: 36 weeks
Intake: Monthly
Course Info
This qualification reflects the role of individuals who apply knowledge, practical
skills and experience in leadership and management across a range of enterprise and
industry contexts.
Individuals at this level display initiative and judgement in planning,
organising, implementing and monitoring their own workload and the workload of
others. They use communication skills to support individuals and teams to meet
organisational or enterprise requirements.
They plan, design, apply and evaluate solutions to unpredictable problems, and
identify, analyse and synthesise information from a variety of sources.
skills and experience in leadership and management across a range of enterprise and
industry contexts.
Individuals at this level display initiative and judgement in planning,
organising, implementing and monitoring their own workload and the workload of
others. They use communication skills to support individuals and teams to meet
organisational or enterprise requirements.
They plan, design, apply and evaluate solutions to unpredictable problems, and
identify, analyse and synthesise information from a variety of sources.
Entry Requirements
- 18 years or older
- Satisfactorily completed Year 11 and Preferably Year 12 or equivalent
- IELTS 5.5 or upper intermediate level ELICOS
Employment Opportunities
- Manager
- Supervisor
- Coordinator
- Team leader

Advanced Diploma of Leadership and Management
National Course Code: BSB61015
Duration: 36 weeks
Intake: Monthly
Duration: 36 weeks
Intake: Monthly
Course Info
This qualification reflects the role of individuals who apply specialised
knowledge and skills, together with experience in leadership and management, across
a range of enterprise and industry contexts.
Individuals at this level use initiative and judgement to plan and implement a
range of leadership and management functions, with accountability for personal and
team outcomes within broad parameters.
They use cognitive and communication skills to identify, analyse and synthesise
information from a variety of sources and transfer their knowledge to others, and
creative or conceptual skills to express ideas and perspectives or respond to
complex problems.
knowledge and skills, together with experience in leadership and management, across
a range of enterprise and industry contexts.
Individuals at this level use initiative and judgement to plan and implement a
range of leadership and management functions, with accountability for personal and
team outcomes within broad parameters.
They use cognitive and communication skills to identify, analyse and synthesise
information from a variety of sources and transfer their knowledge to others, and
creative or conceptual skills to express ideas and perspectives or respond to
complex problems.
Entry Requirements
- 18 years or older
- Satisfactorily completed Year 11 and Preferably Year 12 or equivalent
- IELTS 5.5 or upper intermediate level ELICOS
Employment Opportunities
- Senior Manager
- Regional Manager
- General Manager
- Senior Executive
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